We believe in partnerships, not just contracts. With us, you get more than IT support - you get a team that’s committed to your long-term success.
We know fast, expert service is critical. That’s why our customers always reach a person, not a chatbot. Our technical specialists resolve issues quickly, with 24/7 availability - not just during office hours. In fact, our AI-driven tools proactively fix certain issues before they even impact your business.
We also deliver real value. Alongside free remote assessments covering cloud, security, and infrastructure, we don’t charge for onboarding, a Service Delivery Manager, or scaling within a contract. With predictable monthly costs, you get enterprise-grade service at a mid-market price.
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We provide market-leading IT support tailored to your needs.
Whether you need a dedicated 24x7x365 service desk, a scalable shared service desk, or global support for your distributed teams, we deliver a fully managed service that integrates with your internal teams and resolver groups.
Our comprehensive Managed Services encompass a wide range of services designed to optimise your IT environment, including:
BUI, the Microsoft expert within First Technology Group, is deeply embedded in the Microsoft ecosystem. As an Azure Expert MSP and Microsoft Solutions Partner, we hold verified expertise across Business Applications, Data & AI, Digital & App Innovation, Infrastructure, Modern Work, and Security.
We understand Microsoft inside and out, offering expert support to help you get the most from your investment.
Our cloud support services are designed to manage any cloud environment—Public, Private, or Hybrid.
From IaaS and PaaS to Azure private cloud and cost optimisation, we take care of your cloud infrastructure so you can focus on achieving your business objectives.
Cyber threats are increasing year on year - poor security is no longer an option. Our expert-led security services protect your business end-to-end, backed by leading accreditations and cutting-edge technology.
We assess your risk landscape, detect and respond in real time, and prevent data loss through fully managed security services delivered by our Security Operations Centre (SoC) and Network Operations Centre (NoC).
End-to-end cloud monitoring, security patching, and capacity management for Azure estates.
Real-time monitoring of IT systems, including firewalls, servers, and cloud infrastructure.
Critical security updates to mitigate vulnerabilities in Windows Server environments.
Optimising Azure tenancy performance and scaling compute resources efficiently.
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